Did your energy broker earn thousands from your bills without telling you?
Some of it could be recoverable
If a broker arranged gas or electricity for your business, school, charity or other organisation before October 2024, commission may have been built into the rate you paid on every unit. Over a long contract, it could add up to a substantial amount. If the commission was not properly disclosed, you may have a claim to recover it.
Find out what the broker was paidSee whether your contract deserves a closer review
Your broker was entitled to be paidYou were entitled to know how much
One small charge on
every single unit
Many energy brokers were paid by the supplier. Their commission could be added as an uplift to the price your organisation paid for each kilowatt-hour throughout the contract.
If you used a broker, that alone does not mean you have a claim.
What matters is the commission paid and what you were told about it before agreeing to the deal.
Did anyone tell you how much the broker would receive?
Illustration only. Your actual rate and any commission need to be checked against your contract.What were you told when you signed?
You do not need to know every answer. These are the details that make an older broker-arranged contract worth a closer look.
What Ofgem’s record says
Ofgem said the requirement to display broker fees clearly in principal contract terms would extend to all non-domestic customers for contracts signed from 1 October 2024. The earlier date alone does not establish a claim.
Open Ofgem’s original record in a new tab ↗This reached the Supreme Court
In the Expert Tooling case, the Court entered judgment for a business by consent. The terms were not published, and every claim depends on its own facts.
What the court record says
The dispute concerned commission added to the electricity unit price. The Supreme Court made an order allowing the business’s appeal by consent and entered judgment for it. The terms were not published, so this does not predict an outcome for another contract.
Open the original record in a new tab ↗
What Ofgem reported
Ofgem cited a case study estimating £24,000 in hidden commission in a five-year golf club deal. It also cited a social club case in which 41% of energy bills was broker commission.
Open Ofgem’s original examples in a new tab ↗Could your business recover broker commission?
Find out if your contract is worth a proper review
If commission was included in your bills without being properly explained, you may have a potential claim. Four answers help us see whether it is worth looking into. The first check is free and carries no obligation. You do not need old bills or paperwork to start.
Answer four questions to start exploring whether undisclosed commission in your energy bills could be recoverable. Your answers then open in WhatsApp for you to review and send.
Does using a broker mean I have a claim?
No. It depends on the contract, the broker’s role, what commission was paid and what was disclosed to you. A solicitor assesses the legal position.
What if my broker saved me money?
They may have done. The issue is whether the amount of commission built into your rate was properly explained. A good deal and an undisclosed fee can coexist.
What if I have switched supplier?
A past contract can still be reviewed even if you now use another supplier or buy direct. The question is what happened when the broker arranged the earlier deal.
Do I need my old bills now?
No. The initial check needs only a few answers. Contracts, bills and broker correspondence may be needed for a proper assessment later.
What will it cost?
The initial check costs nothing. If a law firm accepts the case, it will explain its terms, including any success fee and VAT, before you decide whether to appoint it. An unsuccessful claim does not incur a fee for the solicitors’ own work under the no-win-no-fee arrangement described on our current site.
How much could I get back?
There is no reliable figure without reviewing your actual contract, usage and commission. Published cases show what has happened elsewhere, not what your business would recover.
Real people
Straight answers
Profitwize is based in Nottinghamshire. We help businesses save money and recover overpayments or undisclosed energy broker commission. We work with specialist partners to deliver results for our customers.
Getting paid for arranging an energy contract is fair. Hiding the amount from the customer is the problem.
Your broker knew what they earnedDid you?
If the commission was not properly explained, there may be money your business can claim back. Find out whether your contract is worth investigating.